Lucila Thong L’Agent by Agent Provocateur

Fast Shipping and Professional Packing

Because of our long-standing relationship with UPS FedEx DHL and other top global carriers, we are able offer a variety shipping options. Our warehouse staff is expertly trained and will wrap your goods in accordance to our precise and exact specifications. Your goods will go through a thorough inspection and be securely secured prior to being shipped. Every day, we send thousands of packages to customers across many countries. This is a sign of our determination to becoming the largest online retailer on earth. The warehouses and centers for distribution are in Europe, as well as the USA.

Note: Orders with more than one item will be assigned a separate processing time for each item.

Before shipping the items, our staff will carry out an exhaustive inspection of the items you purchased. The majority of orders will be delivered within 48 hours. Delivery is expected to take between 3 and seven days.

Returns

The stock is constantly changing. It's not entirely managed by us, as we're involved with several organizations, such as the factory and the storage. This means that the actual stock could fluctuate at any moment. Please understand it may happen that your order may be out of stock once the order is placed.

The policy is for 30 days. If you don't receive your product within the 30 days period, we are unable to offer a refund or an exchange.

For your item to be considered eligible for return, it must be unopened and in the same state as you received it. The item should be in its original packaging.